A team that helps run your store
Our trained team can call customers to confirm orders, answer messages and keep your books. They work inside Nuport, so you see everything they see.
Order confirmation calls
We call each customer to check the order, address and payment before we pack it. Fake and double orders get stopped, so fewer parcels come back.
Best if many of your orders are cash on delivery.
- 01Calls during work hours, in Bangla and English
- 02We check the address, phone and product
- 03We stop fake, double and prank orders
- 04We can offer extra items or exchanges on the call
- 05The result of each call is saved in Nuport
WhatsApp customer support
Our team replies to messages on your pages. They answer product questions, take orders, give delivery updates and handle complaints, in your brand voice.
Best if you sell on Facebook, Instagram or WhatsApp.
- 01Answer questions and take orders in chat
- 02Share live delivery updates
- 03Handle complaints, returns and exchanges
- 04Reply to page comments and inbox
- 05Pass tricky questions to your team
Accounting
An accountant who knows online selling keeps your books up to date every day. Sales, refunds and courier cash are all checked, and we track what each product costs you.
From ৳25,000 / month.
- 01Books updated every day
- 02Profit for every product
- 03Tax filing
- 04Monthly profit report and cash forecast
Choose what you need
Pick one service or all three. You pay monthly and can add or stop any service at any time.
We learn about your products and rules, and connect to your store and pages.
Our team works in Nuport with yours. You get a report every week.